Tag
How to
8 posts.
How to show your product without getting on camera
Which channels actually want your face, what to put in the ones that do not, and why the no-camera plan usually fails on the third retake rather than the first recording.
How to reduce support tickets with step-by-step guides
Learn how to turn repetitive support questions into clear, visual step-by-step guides that customers can follow before they open a ticket.
How to embed an interactive product demo on your website
A practical guide to embedding an interactive product demo: choose the right page, frame the workflow, write useful surrounding copy, protect accessibility, and give visitors a clear next step.
What should a product demo include? A simple checklist
A useful product demo needs one clear outcome, a short path, specific instructions, safe data, and an obvious next step. Use this checklist before you share one.
How to make an interactive product demo: a simple browser-first workflow
Make a clear interactive product demo without a production team: choose one outcome, record one clean path, edit the essentials, protect private data, and share it.
How to blur sensitive data in a product demo (and why blur isn't enough)
Recording your real product means recording real customer data. Here's what to hide, why blur is a visual tool rather than a security control, and which demo tools charge you for it.
How to create a step-by-step guide with screenshots
A practical method for documenting a process with screenshots — how to capture, what to write under each image, how to redact safely, and how to keep the guide from rotting. Manual method first, tools second.
Interactive demo, video, GIF, or screenshots: which one does your job need?
Four formats for showing how software works: what each one costs to make, where it works best, how it fails, and whether readers can skip to a specific step.